A.

We take responsibility for the day-to-day monitoring and management of your computers, servers, networks, and IT services like email, and other web/cloud services. When we take responsibility for your environment we change the incentive from finding problems to preventing problems.

When we change our incentive like that it allows the relationship between you, your clients, and the InTeSo team to grow substantially into a real partnership. When we make decisions you can rely on the fact that we're making decisions that have the best interests of everyone at its core.

A.

We monitor all of your systems and alert you when we detect problems. Often times we'll have automated systems that can remediate those day-to-day issues, when we don't we'll check things out and work with you to determine the best course of action to get the problem resolved.

A.

Successful relationships are built on trust. You need to be able to trust your IT provider implicitly.  In many cases, they'll have access to every area of your business. Ask questions, the questions you need answered to build your trusted relationships.